Subprocessors & Data Sharing

Third-party providers that may process data on behalf of or in connection with Lycia Limited's services and the safeguards applied to that processing.

Approved·Version 1.0·Effective: 21 July 2026·Next review: 21 January 2027

Lycia Limited

282a Leigh Road

Leigh-on-Sea, Essex

SS9 1BW, United Kingdom

Company Registration No: 04465356

VAT Registration No: GB 155 3559 95

ICO Registration No: ZA250263

1. Overview

Lycia Limited uses carefully selected third-party providers where needed to deliver, secure or support its services. The role of each provider depends on the service being used and the applicable contractual and legal arrangements.

Lycia maintains a controlled internal register recording provider role, service, processing location, contractual safeguards, international-transfer mechanism where required, review date and responsible owner. The register is updated when a material provider arrangement changes.

2. Provider Summary

ProviderPurposeRoleLocationSafeguards
Base44Hosting, database, backend infrastructure and authenticationProcessor / service provider as applicableProvider locations documented in the controlled registerContractual safeguards maintained internally
Companies HouseCompany verification using public registry dataIndependent controllerUnited KingdomGovernment/public API terms
HMRCUK VAT verificationIndependent controllerUnited KingdomGovernment API terms
Shufti ProIdentity, document, facial/liveness and compliance verification where instructedRole determined by the applicable service and agreementProvider processing locations documented in the controlled registerData-processing and transfer safeguards maintained internally
OpenAIAI-assisted content or document processing where enabledService provider / processor as applicableProvider processing locations documented in the controlled registerApplicable provider data-processing and transfer safeguards
Email delivery providerTransactional email deliveryProcessor / service provider as applicableProvider location documented in the controlled registerApplicable contractual safeguards
Analytics providersConsent-based website analytics where enabledService provider / processor as applicableProvider locations documented in the controlled registerConsent controls and applicable transfer safeguards

Only providers actually enabled for a Lycia service receive data for that service. A provider appearing in this summary does not mean that every client's data is sent to that provider.

3. International Transfers

Some providers may process data outside the UK. Where a restricted transfer occurs, Lycia applies an appropriate UK transfer mechanism and assesses whether supplementary safeguards are required.

  • UK adequacy regulations where the destination is covered by an adequacy decision
  • UK International Data Transfer Agreement (IDTA) where appropriate
  • UK Addendum to the EU Standard Contractual Clauses where appropriate
  • A permitted UK GDPR Article 49 derogation only for the specific circumstances in which it lawfully applies

Transfer details are maintained in Lycia's controlled International Transfer Register.

4. Changes to Providers

Lycia reviews material changes to providers and, where required by applicable law or contract, provides appropriate notice before a new subprocessor arrangement takes effect.

5. Other Data Sharing

Where necessary and lawful, Lycia may also share information with:

  • Professional advisers such as legal, tax and audit advisers
  • Banks and payment providers
  • Regulators, courts and law-enforcement bodies where legally required
  • Counterparties or advisers specifically authorised by the client

Each disclosure is limited to what is necessary for the relevant purpose and remains subject to applicable confidentiality and data-protection obligations.

Approval Record

Approved by: Master Administrator · Approval date: 21 July 2026 · Effective date: 21 July 2026 · Next review: 21 January 2027

Legal review: Complete · Data protection review: Complete · Solicitor review: Complete