Report a Security Concern

Report a security vulnerability, privacy incident, suspicious email or unauthorised access attempt. Lycia takes all security reports seriously and will investigate promptly.

Important

Do not attach sensitive documents, identity documents or evidence of a breach through this public form. If you need to share evidence securely, indicate this in your description and we will provide a secure upload link. For suspected personal-data breaches, Lycia follows its internal breach response protocol and may need to notify the ICO within 72 hours.

Reports are reviewed during business hours. If you believe there is an immediate and serious risk, please also contact us directly. See our Personal Data Breach Policy for our incident response protocol.