Data Retention Schedule
How long different categories of data are retained by Lycia Limited, the basis for each retention period, and how data is deleted or anonymised.
This document is a draft and has not been formally approved. It is provided for review purposes and may be updated. No legal claims, certifications or compliance status should be inferred from this document until formally approved by the Master Administrator following solicitor and data-protection review.
Lycia Limited
282a Leigh Road
Leigh-on-Sea, Essex
SS9 1BW, United Kingdom
Company Registration No: 04465356
VAT Registration No: GB 155 3559 95
ICO Registration No: ZA250263
1. Retention Principles
Lycia Limited retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory and accounting requirements. Data is securely deleted or anonymised when no longer required.
Retention periods are reviewed at least annually. The following schedule sets out the current retention periods by data category. All periods marked "LEGAL REVIEW REQUIRED" have not been confirmed by legal, tax or provider requirements and must be reviewed before finalisation.
2. Retention Schedule
| Data Category | Retention Period | Trigger Date | Basis |
|---|---|---|---|
| Enquiries | LEGAL REVIEW REQUIRED | From enquiry resolution | Legitimate interests |
| Unsuccessful onboarding records | LEGAL REVIEW REQUIRED | From rejection or withdrawal | Legitimate interests / Legal obligation |
| Active client records | Duration of engagement + LEGAL REVIEW REQUIRED | From contract end | Contract / Legal obligation |
| Expired client records | LEGAL REVIEW REQUIRED | From expiry or termination | Legal obligation |
| Companies House retrieved data | LEGAL REVIEW REQUIRED | From retrieval date | Legitimate interests |
| VAT verification results (HMRC) | LEGAL REVIEW REQUIRED | From verification date | Legitimate interests |
| Shufti verification references | LEGAL REVIEW REQUIRED | From verification completion | Legal obligation (AML) |
| Identity documents | LEGAL REVIEW REQUIRED | From collection date | Legal obligation (AML/KYC) |
| Biometric verification results | LEGAL REVIEW REQUIRED | From verification date | Consent / Legal obligation |
| AML screening results | LEGAL REVIEW REQUIRED | From screening date | Legal obligation (MLR 2017) |
| PEP and sanctions results | LEGAL REVIEW REQUIRED | From screening date | Legal obligation (MLR 2017) |
| Verification audit logs | LEGAL REVIEW REQUIRED | From log entry date | Legal obligation |
| Reports and proposals | Duration of engagement + LEGAL REVIEW REQUIRED | From delivery date | Contract |
| Contracts and engagement letters | LEGAL REVIEW REQUIRED | From termination date | Legal obligation |
| Invoices and tax records | 6 years (statutory) | From tax year end | Legal obligation (HMRC) |
| Client portal messages | LEGAL REVIEW REQUIRED | From message date | Legitimate interests |
| Data room files | Duration of access + LEGAL REVIEW REQUIRED | From access revocation | Contract |
| Security logs (audit) | LEGAL REVIEW REQUIRED | From log entry date | Legal obligation / Legitimate interests |
| Breach records | LEGAL REVIEW REQUIRED | From incident closure | Legal obligation (UK GDPR) |
| Consent records | Duration of consent + LEGAL REVIEW REQUIRED | From consent withdrawal | Legal obligation (UK GDPR) |
| Marketing preferences | Until consent withdrawn + LEGAL REVIEW REQUIRED | From consent withdrawal | Consent |
| Deleted user records | LEGAL REVIEW REQUIRED | From deletion date | Legal obligation |
| Backup copies | LEGAL REVIEW REQUIRED | From backup date | Operational requirement |
LEGAL REVIEW REQUIRED — All retention periods must be confirmed by a qualified legal or data-protection professional. Lycia does not automatically delete regulated data until approved retention periods are confirmed.
3. Deletion and Anonymisation
When the retention period expires, data is either:
- Securely deleted — records are permanently removed from the database and associated files are deleted from storage
- Anonymised — identifying fields are removed or irreversibly altered so the data can no longer be linked to an individual, and the anonymised data may be retained for statistical or analytical purposes
The deletion method and anonymisation method are specified for each category in the internal retention configuration.
4. Exceptions
Data may be retained beyond the standard retention period where:
- There is a legal hold (e.g. pending or anticipated litigation)
- Regulatory requirements specify a longer period
- Data is required for the establishment, exercise or defence of legal claims
- Deletion is not technically feasible without affecting other data
Exceptions are documented and approved by the Privacy Lead.
5. Review
This retention schedule is reviewed at least annually by the Privacy Lead and approved by the Master Administrator. The next review date is recorded in the internal retention configuration.